Everything, explained once.
44 articles covering every screen in Fairway — one half for the people running the course, one half for the members who play there. If something isn't covered, tell us and it will be.
For superintendents, managers, crew leads and anyone in the clubhouse. Every screen in Fairway, what it's for, and how to get it doing what you need.
Getting started
4Setting up your course
What to do in the first hour of a new account, and what you can safely leave until later.
Signing in, and what to do when you can't
Passwords, resets, the demo, and why you might be getting signed out.
/loginWho can see and do what
The four staff roles, what each one unlocks, and which one to give a new hire.
/app/peopleGetting the crew on it
How to invite people, what they see first, and how to get adoption without a training session.
/app/peopleEvery day
6The morning brief
What the first screen tells you, and how to make it tell you the right things.
/appThe job board
Creating work, assigning it, and getting it marked done by the people doing it.
/app/jobsPhotos on a job
Taking before-and-after photos, what they're good for, and where they're stored.
/app/jobsBuilding and publishing the week
Laying out shifts, seeing the labor cost as you go, filling gaps, and what publishing actually does.
/app/scheduleThe time clock
Clocking in and out, how the geofence works, approving time, and fixing a punch somebody got wrong.
/app/clockCrews and people
How crews work, why they're by task rather than by person, and managing the roster.
/app/crewsKeeping the course
5The course map
Drawing your zones, or having them drafted from an aerial photo, and what the map is good for.
/app/mapEquipment and the fleet log
Tracking machines, logging service and hours, and marking something down.
/app/fleetCertifications and licences
Recording who holds what, and never finding out about an expiry on the day of a spray.
/app/certsSpray records and re-entry
Logging an application properly the first time, and how the re-entry timer keeps people off treated ground.
/app/sprayWeather
What the forecast screen shows and how it feeds the rest of the day.
/app/weatherFront of house
5The tee sheet
Running the day's tee times, booking somebody in, checking them in and cancelling.
/app/tee-sheetThe member roster
Adding members, setting their dues plan, handicaps, and giving them portal access.
/app/membersEvents and sign-ups
Putting an event up, managing the list, and handling a waitlist.
/app/eventsFood and drink orders
Setting up the menu and working the kitchen ticket queue.
/app/fnbThe member question inbox
Answering members, and using the drafted reply without letting it answer for you.
/app/messagesMoney
5Turning on payments
Connecting Stripe so dues and orders can be paid, and who holds the money.
/app/billingTaking a card at the counter
Pairing a Stripe reader so a member can tap a card in the pro shop, what it can't do, and the one fee we don't cap.
/app/billingDues and invoices
Raising an invoice, recording a payment that came in another way, chasing what's owed, and voiding a mistake.
/app/billingYour plan and what it costs
The four tiers, what each unlocks, the platform fee, and how to change plan.
/app/settingsPayroll: getting the hours out
Pulling the pay period as a file, what's in it, how overtime is worked out, and sending hours straight to a payroll system.
/app/reportsData & admin
10Reports
What the numbers can tell you after a season, and which ones are worth arguing with.
/app/reportsImporting what you already have
Bringing in a spreadsheet of crew, members or equipment without reformatting it first.
/app/importMaking it look like your club
Your logo, colours and details on the member portal, so it doesn't look like our software.
/app/brandThe shared labor pool
Posting the shift you can't fill, or the people you can spare, and how the trade works.
/app/poolConnecting QuickBooks, Google and payroll
Setting up a connection step by step, what each one does, and which payroll systems genuinely can't be reached.
/app/integrationsAPI keys, webhooks and calendar feeds
For courses that want to build their own thing — keys, signed webhooks, and subscribing to your shifts in your own calendar.
/app/developersSingle sign-on
Letting staff sign in with your organisation's existing account — Entra, Google Workspace or Okta.
/app/developersRunning several courses
One login across several courses, switching between them, and seeing all of them at once.
/app/portfolioExporting everything, and closing the account
Getting all your data out in one click, what's in it, and what happens if you leave.
/app/settingsWhen there's no signal
What keeps working on the back nine, what doesn't, and how things catch up.
Still stuck? A person will answer.
If you're a member, your club is the right place to ask — they know your account and we don't. If you run a course, come to us directly.