Turning on payments
/app/billingConnecting Stripe so dues and orders can be paid, and who holds the money.
Connecting
- 1Open Dues & invoices as an owner.
- 2Start the Stripe connection. Stripe asks for the things a payments company has to ask for — your business details, a bank account, and someone's identity.
- 3Come back when it's done. The screen shows connected once Stripe confirms it.
- 4Until it's connected you can still raise invoices and record payments taken elsewhere. You just can't take card payments in the portal.
Who holds the money
Your club does. Payments go to your Stripe account directly — your club is the merchant of record, the money never sits with us, and payouts are on Stripe's schedule to your bank.
What it costs
- Stripe's own processing fee, which is between you and Stripe.
- A 0.9% platform fee on money collected through Fairway, which is how the member side pays for itself.
- The platform fee is capped: your plan plus fees never costs more than the flat top tier. Once a month's fees reach the cap the charge stops — it's applied at the moment of payment, and the billing screen shows how much headroom is left.
- One exception, and it's the only asterisk in our pricing: a card tapped in person on a reader at the counter is the same 0.9% and is not capped. It doesn't count toward the cap on everything else either, so pairing a reader never shortens the headroom on your dues. See Taking a card at the counter.
Card details never touch Fairway. The payment happens on Stripe's side, and what comes back to us is that it succeeded and for how much.
Questions
Can I use a processor other than Stripe?
Not currently. Stripe is what's built.
What if a payment fails or is disputed?
It's handled in your own Stripe dashboard, because it's your account and your relationship with the payer. The invoice here stays unpaid until it's settled.
Can I turn it off?
Yes. Disconnecting stops new card payments; everything already settled is unaffected and stays in your Stripe account.
Tell us what's missing and we'll write it. Help that doesn't cover the thing you came for isn't help.