Help centre

Everything, explained once.

44 articles covering every screen in Fairway — one half for the people running the course, one half for the members who play there. If something isn't covered, tell us and it will be.

Show

01For members

For people who play at a club that uses Fairway. Booking, dues, events, food and your pass — all of it on the phone you already carry.

Getting in

Getting into your club's app

How to set up your login the first time, and what to do if you can't get in.

3 min/m

Putting it on your phone

Adding your club to your home screen so it opens like any other app.

2 min

Golf

Booking a tee time

Finding a slot, booking it, and cancelling when the weather turns.

3 min/m/book

Events and signing up

Seeing what's on, putting your name down, and how the waitlist works.

3 min/m/events

Money

Your account and paying dues

Seeing what you owe, paying it, and what to do if something looks wrong.

3 min/m/dues

Ordering food and drink

Ordering from the course, saying where you want it, and following it along.

3 min/m/order

Around the club

The member directory

Looking somebody up, and what other members can see about you.

2 min/m/directory

Your digital pass

The code that says you're a member, and how the shop uses it.

2 min/m/pass

Asking the club something

Sending a question to the pro shop and seeing the answer in one place.

2 min/m/ask

Still stuck? A person will answer.

If you're a member, your club is the right place to ask — they know your account and we don't. If you run a course, come to us directly.

Talk to a human Poke at the demo