Your account and paying dues
/m/duesSeeing what you owe, paying it, and what to do if something looks wrong.
What's on your account
Tap Account. You'll see what's outstanding, what you've already paid, and every invoice with what it was for — dues, an event, a locker, food and drink.
Paying
- 1Open the invoice.
- 2Pay by card. It goes straight to the club's own payment account.
- 3It shows as paid immediately, and there's a record on your account you can look back at.
The payment happens on Stripe's side, the same company that handles payments for a great many businesses. Your card number never reaches the club's system or ours.
If something looks wrong
Ask the club — use the Ask screen so there's a record of the conversation, or ring the shop. Billing questions are the club's to answer, not ours; we don't have the context and can't change your invoice.
Questions
Can I pay by cheque or at the counter?
Yes, however your club prefers. The shop records it and your account updates.
Can I set up automatic payment?
Not currently. Each invoice is paid deliberately.
Can other members see what I owe?
No. Never. Your account is visible to you and to the club, and to nobody else.
Ask your club — they can see your account and we can't. The Ask screen in your club's app puts the question and the answer in one place.