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Setting up your course

Running the course6 minute read

What to do in the first hour of a new account, and what you can safely leave until later.

A new account already has your holes, a few crews and a starter set of job templates drafted for you from what you told us at signup. None of it is precious — change anything that's wrong and delete anything you'll never use.

The first hour

  1. 1Go to Settings and check the course name, hole count and time zone. The time zone matters more than it looks — it decides what 'today' means for the job board and the clock.
  2. 2Open Crews and make the list match reality. Crews are organised by task family (mowing, bunkers, irrigation) because equipment can't be in two places at once. People move between crews; the crews stay put.
  3. 3Invite two or three people from People. Start with your leads, not the whole crew — you want someone else to have poked at it before twenty people get an email.
  4. 4Add today's work on the Job board. Ten minutes of typing gets you a real morning brief tomorrow.
  5. 5Walk one job through end to end yourself: assign it, mark it started, finish it with a photo. That's the whole loop the crew will use.

What can wait

  • The course map. It's genuinely useful, but it's a nice afternoon in February, not a first-day job.
  • The fleet log. Add machines as they need service rather than cataloguing the shed in one sitting.
  • Certifications, unless you have a spray coming up.
  • Anything on the member side. The maintenance half works completely on its own.
You don't have to move anything else

Fairway doesn't need you to leave your tee sheet, your POS or your accounting. It's designed to sit next to them — and if you do want it to talk to them, see Connecting QuickBooks, Google and payroll.

Try it on the demo first

If you'd rather not type anything to see how it works, open the demo. It's a seeded 18-hole municipal course with a real Tuesday in it — a full job board, a crew, a fleet, a tee sheet and members. Everything works. It resets every night, so nothing you do there sticks.

Questions

Do I need a credit card to start?

No. The free tier covers a crew of twelve with no card at all, and it isn't a trial that expires.

Can I change the hole count later?

Yes, in Settings. It only affects what the course map and the tee sheet offer you.

What if I set something up wrong?

Almost everything is editable and most things are deletable. The exceptions are records you'd want to be permanent anyway — completed time punches and spray records — and even those you can export.

Didn't answer it?

Tell us what's missing and we'll write it. Help that doesn't cover the thing you came for isn't help.