Getting the crew on it
/app/peopleHow to invite people, what they see first, and how to get adoption without a training session.
Inviting
- 1Open People and use Invite.
- 2Enter their name, email address and the role you want them to have.
- 3They get one email with a link. The link is single-use and expires, so a forwarded invite can't be used twice.
- 4They set their own password. You never see it, and neither do we.
The first thing to tell them
Don't run a training session. Tell them three things and let the rest happen: open the link on your phone, add it to your home screen, and clock in with the green button. Everything a crew member needs is on the first screen after that.
Putting it on a phone's home screen
- 1iPhone: open it in Safari, tap the share button, then 'Add to Home Screen'.
- 2Android: open it in Chrome, tap the three dots, then 'Add to Home screen' or 'Install app'.
- 3It then opens full-screen with no browser bars and behaves like any other app.
There's no kiosk, no tablet in the shop, no issued hardware. It works on whatever phone somebody already has, including old ones.
If somebody has no email address
It happens with seasonal crews, and today it's the one thing that will stop you: an invite is a link sent by email, and there's no PIN or shared-device sign-in. Setting up a free address on their phone takes a couple of minutes and is worth doing properly — the clock and the job board both record who did what, and a login two people share turns that record into a guess.
Questions
How many people can I add?
The free tier covers a crew of twelve. Above that the plan you're on sets the limit — see Your plan and what it costs.
Do seasonal staff count against the limit once they leave?
No. Deactivate them at the end of the season and they stop counting. Reactivate them in spring and they keep their history.
The invite email never arrived.
Check spam first. If it's genuinely missing, send it again from People — the old link is invalidated when you do, so there's no risk in resending.
Someone on the crew has no email address.
Right now they need one — an invite is an emailed link, and there's no PIN or kiosk sign-in yet. A free address takes a couple of minutes to set up on their phone and it's theirs, which is better than a shared login: the time clock and the job board both record who did what, and a shared account turns that record into a guess.
Tell us what's missing and we'll write it. Help that doesn't cover the thing you came for isn't help.