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Exporting everything, and closing the account

Running the courseOwner only4 minute readIn the app: /app/settings

Getting all your data out in one click, what's in it, and what happens if you leave.

Exporting

  1. 1Open Settings as an owner.
  2. 2Export your course. It's one file with everything in it.
  3. 3You don't need to ask us, wait for us, or explain why. That's a feature, not a support request.

What's in it

Every record your course owns — people, crews, jobs, punches, the fleet, certifications, spray records, zones, members, tee times, bookings, invoices, payments, events, the menu, orders and messages.

What's deliberately not in it

  • Password hashes and PINs. Nobody needs them and their presence in a file on somebody's laptop is a liability.
  • API keys, webhook secrets and calendar feed tokens.
  • Your single sign-on client secret.
  • Active sessions.
This is why the export is safe to share

You can hand the file to an accountant or a consultant without handing over the keys to your account. If we included the credentials, you couldn't.

Leaving

Export first — always, and before you tell us anything. Then ask us to close the account and we'll delete your course and everything in it.

There's no self-serve delete button, on purpose

Closing an account is a request to a person rather than a button in Settings. An irreversible action that wipes a season of spray records and time punches is not something we want somebody doing at 5am by mis-tapping on a phone. We act on the request the same day and confirm when it's done.

Questions

How often can I export?

As often as you like. Some courses do it monthly as a backup habit, which isn't a bad one.

Why can't I delete the account myself?

Because it can't be undone and it takes everything with it — spray records, time punches, invoices. We'd rather that went through a person who can check you've exported first. Email us and it's done the same day.

What happens to my Stripe money if I delete?

Nothing — it's your Stripe account, not ours. Settled money is already yours and stays there.

Can I delete just one member's data?

Yes, delete the member. Their invoices and payments are financial records you may be required to keep, so consider that before you do.

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